FAQ's

Customer Service

For any online or shop inquiries please contact us at:

Email: onlineshop@artgalleryofhamilton.com

Why is my member's discount not working?

When shopping online at Shop AGH, it is not your unique member's code that gives you your 10% discount. To receive the discount code for members, please email onlineshop@artgalleryofhamilton.com with your member information, and we will email you instructions.

Giftwrap, Custom and Corporate Gifts

We offer complimentary gift wrapping for curbside or in store pick up only for AGH members or for purchases over $100. For over 50 years we have offered corporate gift suggestions, gift wrapping and staff awards with engraving at all price points. Please contact the Shop at AGH for more details.

How do I have my products considered for sale at the Shop?

Most of the buying is seasonal and also rotates per exhibition. We are always looking for Ontario artisans to support so please contact the buyer Mylene Farion. Email: mylene@artgalleryofhamilton.com (no phone calls or walk-ins please, by appointment only).

Do you sell artwork?

The Shop at AGH sells framed art prints, prints from Paul Elia and Jenna's Doodles and artwork under $100. Original artwork of all mediums $100 and over are available in person at the Shop at AGH or through the Art Sales + Services website. For rental rates, shipping and installation quotes, please call us 905-527-6610 x273 or send us an email. To view artwork visit the Art Sales & Service Website.

Gift Cards

Gift cards for the Shop at AGH are in amounts of $20 or more and may be purchased through the shop or online. Please note when purchasing gift cards online that they are fixed amounts.

Can I purchase online if I buy a gift card in the shop? Yes you can, please let the sales associate know that this is an option you would like and we will enter your gift card code to Shopify. Please provide your email or the gift recipients email. Once it is entered an email will be sent confirming the gift card. Note that we do not sell electronic gift cards. Once the gift card is purchased online a physical gift card will be mailed out to you, there are no expiration dates on the gift cards.

What if I have the paper gift card?

If you have a paper gift card which were issued before 2018 you may still use the gift card in the Shop at AGH but not online.