Shipping & Returns


The Shop at AGH ships anywhere in Canada and the United States only at this time. If you are inquiring from another country, please email us at 

Orders typically ship every Thursday via Canada Post. Tracking is available for orders shipped within Canada. You will receive an email notification once the order has shipped. 


If you are not completely satisfied with your online purchase, you may return the item(s) within 7 days for a refund and within 30 days for a credit note with receipt. Please contact customer service at the Shop at AGH by email: or call 905-527-6610 x244. Return authorization is required. Returns may be offered online or in store. 

Please note that some items are not eligible for a return:

  • Masks
  • Earrings
  • Original Artwork
  • Tea
  • Soaps or Bath Salts
  • Final Sale Merchandise

Merchandise for refund or exchange must be in original condition unless received defective or damaged. Shipping and handling charges are not refundable.

Please have your original receipt or order number at the time of return or exchange. We do not accept C.O.D. deliveries. 

Items for returns or replacements should be mailed to:

Shop at AGH
Merchandise Returns
123 King Street West
Hamilton, Ontario, Canada
L8P 4S8